Policies

Scheduling

All Services are by appointment only. Appointments are booked and held with a credit card on file. No transaction is made until after the service is received. As per our cancellation policy listed below, we strictly enforce charging for no-call/ no-show appointments.

Age Requirement

We are not able to accept appointments for children under the age of 16 years, unless accompanied by a parent or guardian. Children under the age of 18 require a parent or adult guardian signed waiver and/or accompaniment by a parent or adult guardian for services. Online bookings cannot be made by or for any person under 18 years of age. Please contact the office for further information.

Cancellation Policy

24 hours notice is required to cancel or reschedule an appointment. If you fail to provide 24 hours notice or do not show for your appointment you will be charged a cancellation fee. The fee is 50% of your scheduled appointment cost and will be charged to your credit card.

Confirmation Policy

All appointments are confirmed via text and email 24 hours prior to your scheduled service. If you need to cancel or reschedule at that time, please do so. If you fail to cancel your appointment for any reason, you will be charged as per our cancellation policy listed above.

Health Insurance

We accept the Independent Health "Flex Fit" card and the Univera Wellness card.

Gift Certificates

Gift certificates/cards are non-refundable and cannot be exchanged for any cash value. Gift certificates/cards keep their purchase value for 1 year from the purchase date. After 1 year, the gift certificate/card is worth 50% of the original purchase amount.

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