Policies

Scheduling

Services are scheduled by appointment only. To accommodate today’s busy lifestyle we do often have same day appointments available. However, to ensure that we are able to accommodate your preferred appointment times, we ask that you schedule with as much advance notice as possible. All appointments are reserved with a credit card at the time of scheduling.

Age Requirement

We are not able to accept appointments for children under the age of 16 years, unless accompanied by a parent or guardian. Children under the age of 18 require a parent or adult guardian signed waiver and/or accompaniment by a parent or adult guardian for services. Online bookings cannot be made by or for any person under 18 years of age. Please contact the office for further information.

Cancellation Policy

24 hours notice is required to cancel or reschedule an appointment. If you fail to provide 24 hours notice or do not show for your appointment you will be charged a cancellation fee. The fee is 50% of your scheduled appointment cost and will be charged to your credit card.

Groupon

When booking an appointment with Groupon, please be aware that the same cancellation policy will be enforced and the Groupon value will be forfeited at that time. Please note that Mind & Body Massage's policy supersedes Groupon's policy and is strictly enforced.

Groupon promotions can not be combined with any other discount offers. The Groupon code must be given at the time the appointment is made. In addition, a 24-hour notice to reschedule or cancel must be given at that time or the Groupon will be forfeited. Groupons are to be used by new clients only. One Groupon per person may be redeemed every 6 months.

Confirmation Policy

When you receive a call or text to confirm your upcoming massage appointment, please call or text back to confirm.

Lack of a confirmation call or text may result in your appointment being cancelled to accommodate other clients.

Health Insurance

We accept the Independent Health "Flex Fit" card and the Univera Wellness card.

Make an Online Appointment

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